Frequently Asked Questions

We do not offer a free trial. We are month to month, so you can cancel anytime !

9:00am-5:00pm PST M-F.

a. You can still use the chat function to submit your question/concern and our chat support will address first thing the following business day.

b. You can also use the chat function to find walkthroughs for using features in Covered Press

Billing currency is USD.

Payments are set up using automatic payment via a CC or bank account through Stripe.

Up to 5 users for Agency and up to 15 for Agency +.

Not a problem, please contact us for special package pricing.

You can upgrade directly in your account under settings. If you have any issues please contact the chat support and they would be happy to assist in getting you moved up to the new membership level and take care of necessary billing adjustments.

Make sure you are using proper keywords that are very descriptive and specific to your client. If that is already the case, contact chat support for further assistance.

You can share your reports with our shareable url link, or you can whitelabel our software directly on your website!